San Francisco Computer Repair has a very high success rate with
hard drive data recovery. Our in-house
technicians can recover data from myriad variety of hard drive crash - even with
raid data recovery. Also from some
virus or logic-bomb attacks. Most recovery issues are solved without a clean room and at a
rate that won't break your budget. Average billing time for data recovery is 3-5
hours. Hard drive repair can also be done on a wide variety of drives. San Francisco Computer Repair has a minimum service fee that must be made available either through
major credit card or cash deposit. At which point San Francisco Computer Repair will work to retrieve your lost data.
Our technicians will keep you
posted on developments with the data-recovery process as they occur.
Further billable
work will be done on an hourly basis unless requested not to do so.
What To Do When Disaster Happens
When you experience a data loss situation it is extremely
important that you not act hastily to try to resolve the problem. Doing so can
make matters worse and could result in the complete and permanent loss of your
data. If you don't understand what is happening with your system, don't do
anything but seek the advice of a hard drive data recovery professional.
If your drive is making any unusual noises
such as clicking, grinding or metal scraping, turn it off immediately! This
condition typically indicates a head crash and major media damage. Hard disks
spin at a high rate of speed, anywhere from 3200 to 10,000 revolutions per
minute. Extensive damage can occur in a short period of time if a drive is left
running, making the data irretrievable. In this situation it is best to turn off
the system, remove the drive and bring it to our facilities for hard drive
repair.
If you've accidentally deleted files, emptied the Recycle
Bin or Trash Can, don't install any software or save additional files to your
drive. Doing so may permanently overwrite the deleted items. If you are in the
middle of a project when you discover files are missing, or you believe they
have been deleted, save the current project to a floppy disk, or another storage
device. Don't write, install software, or save anything to the drive where the
missing files were located. Although you probably won't need hard drive repair,
you will want to be save as rather than sorry.
If you tempted to use commercial utility software such as
Norton Utilities, and would like to attempt recovery on your own, you might
render your data completely unrecoverable. We use high level recovery software
costing thousands of dollars to recover data. In fact, some of the software we
use is not for sale at any price! Amateurs Beware!!
Getting Started
Call us for a no cost rough idea on
hard drive recovery, turn around time
and success estimate.
Inform us about the following:
1) What operating system you are running: Windows, DOS, Mac
OS, Novell NetWare, or UNIX. If you are not sure, just tell us the model and
make of your computer.
2) The physical capacity of your drive or other storage
media that has failed. If you don't know we'll try to help you find out. The
model number of the drive is also useful but not required. Raid data recovery is
also available and it is recommended that the entire server is submitted with
the drives and controller used when the failure occurred. Hard drive recovery is
even possible when the fat table has been damaged! 3) If the drive is using compression such as DriveSpace,
DoubleSpace, Stacker or Times Two. These programs compress the directory and
work differently than file level compression like Zip, DiskDoubler or StuffIt
archives.
4) If you are using any password protection or encryption
software. We will need to know what program you are using, the version and the
password.
5) About the current problem, any particular symptoms or
steps that led to the situation. The more we know about your particular
situation, the easier hard drive recovery will be.
Recovery Completion Process
In the event that San Francisco Computer Repair is
able to do a hard drive repair and
retrieve your files, we offer several means of returning them to you. Depending
on the size and amount of recovered files,, they may be placed on floppy
diskette, Flash Drive, USB External Drive, CD or DVD. They may also be placed directly onto a
replacement hard drive, provided by San Francisco Computer Repair, the customer, or a third
party, such as the drive manufacturer or an extended warranty corporation.
*Remember to
BACK-UP often. Don't take
chances with important data! Hard drive recovery should not be your last
resort!
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